Starship Nova

Terms of Service

Last updated September 13, 2026

These Terms of Service (the “Terms”) are a legally binding contract between you and Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova (“Company,” “we,” “us,” or “our”). They govern access to and use of the Nova website, host dashboard, student join links, mobile and native applications, APIs, models, voices, characters, documentation, and related products (collectively, the “Service”), including nueronova.ai. By accessing or using the Service, creating an account, clicking “I agree,” or continuing after these Terms are presented, you accept this contract. If you do not agree, you must not access or use the Service.

© 2026 Sukuino LLC. All rights reserved. QA Nova, NueroNova, Starship Nova, Nova, NeuroNova, Sukuino, nueronova.ai, and neuronova and related names, characters, voices, designs, and marks are proprietary to Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova. The Service is closed-source proprietary software. No open-source, Creative Commons, or implied license is granted.

1. Parties, authority, and clickwrap acceptance

Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova is the sole contracting party and owner of the Service. QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova are brands, trade names, and assumed names under which the Company offers the Service. These Terms, together with the Privacy Policy and any order, plan page, or supplemental terms we present, form the entire agreement between you and the Company concerning the Service.

If you use the Service on behalf of a school, company, or other organization, you represent and warrant that you have authority to bind that organization, and “you” includes that organization. Hosts, organization owners, and administrators are responsible for every person who joins a session they create.

You consent to electronic contracting. A click, check-box, account creation, paid subscription, or continued use after notice is an electronic signature with the same legal effect as a handwritten signature under the U.S. Electronic Signatures in Global and National Commerce Act and applicable state electronic-records laws.

2. Proprietary software; not open source

THE SERVICE IS PROPRIETARY, CLOSED-SOURCE SOFTWARE. It is not open source. Nothing in these Terms, the Service, any repository, demo, screenshot, or documentation is a grant of an open-source license. You receive no rights under the MIT License, GNU GPL or AGPL, Apache License, BSD licenses, Mozilla Public License, Creative Commons licenses, or any other public or community license, whether express, implied, or by estoppel.

You are not a licensee of source code. You have no right to obtain, review, copy, fork, publish, or distribute source code, object code, model weights, prompts, system instructions, voice models, character designs, or internal documentation except as the Company may later grant in a separate written instrument signed by an authorized officer of the Company.

All use is by limited permission only. Any access that is not expressly authorized by these Terms is unauthorized and is a breach of contract, a violation of the Computer Fraud and Abuse Act and analogous laws, and an infringement of the Company’s intellectual property rights.

3. Exclusive ownership and reservation of all rights

As between you and the Company, Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova exclusively owns and shall exclusively own all right, title, and interest in and to the Service and all Company Intellectual Property, throughout the universe, in all media and forms of expression now known or later developed, including all registrations, applications, renewals, extensions, restorations, and reversions.

“Company Intellectual Property” means, without limitation: (a) all software, source code, object code, APIs, schemas, databases, and architecture; (b) all website, application, and user-interface designs, layouts, animations, and trade dress; (c) all text, graphics, icons, photographs, video, and audio, including Nova’s voice, speech patterns, and generated speech; (d) the Nova character, personality, name, likeness, holographic presentation, and all other fictional or brand elements; (e) all trademarks, service marks, trade names, logos, domain names, and social handles, including QA Nova, NueroNova, Starship Nova, Nova, NeuroNova, Sukuino, nueronova.ai, and neuronova; (f) all patents, patent applications, inventions, and discoveries; (g) all trade secrets, know-how, models, weights, embeddings, prompts, system instructions, safety filters, evaluation sets, and operational data; (h) all copyrights and neighboring rights, including compilations, collective works, and sui generis database rights; (i) all documentation, training materials, and marketing creative; and (j) all modifications, updates, localizations, translations, improvements, enhancements, configurations, customizations, and derivative works of any of the foregoing, whether created by the Company, by you, or by any third party.

THE COMPANY RESERVES ALL RIGHTS NOT EXPRESSLY GRANTED IN THESE TERMS. No title or ownership interest in Company Intellectual Property is transferred to you. No implied license, exhaustion, waiver, or estoppel arises from your use of the Service, from the Company’s delay in enforcement, or from the availability of any feature.

© 2026 Sukuino LLC. All rights reserved. QA Nova, NueroNova, Starship Nova, Nova, NeuroNova, Sukuino, nueronova.ai, and neuronova and related names, characters, voices, designs, and marks are proprietary to Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova. The Service is closed-source proprietary software. No open-source, Creative Commons, or implied license is granted.

4. Limited, revocable license to you

Subject to your continuous compliance with these Terms and timely payment of all fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, non-assignable, revocable license, during the term of your authorized subscription or session, to access and use the Service solely for your internal educational or internal business purposes in the manner the Service is intended to be used.

This license is a bare permission to use. It is not a sale, lease, or assignment. It does not include any right to the Company’s source code, models, Marks, or creative works except the transient display necessary to use the Service. The Company may modify, suspend, or revoke the license at any time if you breach these Terms or if the Company discontinues a feature or plan.

5. License restrictions

Except to the limited extent that applicable law (including 17 U.S.C. § 1201 interoperability exceptions, where they actually apply) makes a restriction unenforceable, you shall not, and shall not permit any other person to:

  • Copy, reproduce, modify, adapt, translate, localize, port, or create derivative works of the Service or any Company Intellectual Property.
  • Reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to derive source code, model weights, prompts, system instructions, or underlying ideas of the Service.
  • Rent, lease, lend, sell, resell, sublicense, assign, distribute, publish, timeshare, or otherwise transfer the Service or any rights in it.
  • Remove, obscure, or alter any copyright, trademark, patent, or proprietary notice, or any digital rights-management or technological protection measure.
  • Use the Service to build, train, fine-tune, evaluate, or improve a competing product, model, voice, or character, or to benchmark the Service for publication without prior written consent.
  • Scrape, crawl, harvest, or use robots, spiders, or automated means except ordinary browser access by a human user.
  • Circumvent usage limits, content filters, authentication, invite tokens, or payment requirements.
  • Frame, mirror, or white-label the Service, or imply sponsorship, endorsement, or joint authorship by the Company, without a separate written brand license.
  • Use the Company’s Marks, Nova’s name, voice, or character, or any confusingly similar mark, except as necessary to truthfully identify that you use the Service.
  • Export or re-export the Service in violation of U.S. export-control or sanctions laws.

6. Creative rights, Marks, and the Nova character

All creative rights in the Service belong exclusively to Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova. This includes copyright in original works of authorship, the exclusive rights under 17 U.S.C. § 106 (reproduction, derivative works, distribution, public performance, public display, and digital audio transmission), trademark and trade-dress rights, rights of publicity in fictional characters to the extent recognized, and all moral rights that can be waived.

Nova is an original character and audiovisual work of the Company. You receive no right to reproduce, merchandise, voice-clone, fine-tune, or create derivative characters, stories, voices, or holograms based on Nova. Session participants may hear Nova during a live session; that hearing is a limited public performance licensed only for that session and does not exhaust or transfer any right.

You shall not register, apply for, or claim any trademark, domain, handle, or copyright that is identical or confusingly similar to the Company’s Marks or Company Intellectual Property. If you do, you hereby assign that filing and any resulting registration to the Company and appoint the Company as your attorney-in-fact solely to complete that assignment.

7. User Content, license to the Company, and ownership of Output

“User Content” means questions, first names, session titles, settings, organization names, and other materials you or your participants submit to the Service, excluding Company Intellectual Property. “Output” means all answers, speech, audio, text, suggestions, rankings, summaries, and other material the Service generates, including Nova’s replies and spoken audio.

As between you and the Company, you retain whatever ownership you already have in User Content that you lawfully own. You do not acquire any ownership in Company Intellectual Property by submitting User Content. You represent that you have all rights necessary to submit User Content and to grant the licenses in this section, including any required school, parent, or organizational authority.

You hereby grant Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable, assignable, and sublicensable (through multiple tiers) license to host, store, reproduce, adapt, translate, modify, create derivative works from, publicly perform, publicly display, transmit, distribute, and otherwise use User Content: (i) to operate, secure, maintain, and provide the Service; (ii) to generate Output; (iii) to improve, train, evaluate, and develop the Service, models, voices, filters, and Company Intellectual Property, including through processors; (iv) to create anonymized, de-identified, and aggregated data, which the Company exclusively owns; and (v) to enforce these Terms and comply with law. To the maximum extent permitted by law, this license survives deletion of an account and termination of these Terms to the extent copies remain in backups, logs, models, or derivatives already created.

THE COMPANY EXCLUSIVELY OWNS ALL OUTPUT AND ALL DERIVATIVE WORKS CREATED BY OR THROUGH THE SERVICE. You hereby irrevocably assign and transfer to Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova all right, title, and interest, including all Intellectual Property Rights and creative rights, in and to Output and in and to any modification, improvement, customization, configuration, prompt, or derivative of the Service or of Company Intellectual Property that arises from your use. If and to the extent an assignment is not effective, you grant the Company an exclusive, perpetual, irrevocable, royalty-free, worldwide, transferable license, with the right to sublicense, to exercise all rights in that material as if the Company were the owner, and you agree not to assert those rights against the Company or its licensees.

Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use Output solely in connection with the live session or internal purpose for which it was generated. You may not resell Output, use it to train a competing model, or publish it as your original creative work in a way that suggests you own Nova or the Service.

8. Feedback, ideas, and work made for hire

If you provide ideas, suggestions, bug reports, feature requests, designs, prompts, scripts, or other feedback (“Feedback”), you do so voluntarily. Feedback is not confidential.

To the maximum extent permitted by law, Feedback is a work made for hire for Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova under the U.S. Copyright Act. To the extent Feedback is not a work made for hire, you hereby irrevocably assign and transfer to the Company all right, title, and interest in and to Feedback, including all Intellectual Property Rights, moral rights (to the extent waivable), and creative rights, throughout the universe, for the full term of those rights, including renewals and extensions. You waive, and agree never to assert, any moral rights, rights of attribution, integrity, or similar rights in Feedback or in Company Intellectual Property.

You agree to execute any further documents and take any further acts reasonably requested to perfect, record, or enforce the Company’s ownership. If you fail to do so within ten (10) days after request, you hereby irrevocably appoint the Company as your attorney-in-fact to execute those documents in your name. The Company may use Feedback for any purpose, including commercial products, without acknowledgment or compensation.

9. Eligibility, accounts, and classrooms

Host and organization accounts are for persons who can form a binding contract. If you are under the age of majority in your jurisdiction, you may use a host account only with the consent of a parent, guardian, or responsible educational institution. Session participants may join a live room with an invite link without creating an account. Hosts must not require participants to provide unnecessary personal information and are responsible for classroom rules, school policies, and parental notices.

You must provide accurate account information, keep credentials confidential, and notify us of unauthorized use. You are responsible for all activity under your account and sessions. We may refuse, reclaim, suspend, or terminate any username, organization name, or account.

10. Subscriptions, billing, and taxes

Paid features require a subscription or other fees described at checkout. Creating an account does not charge you and does not require a card. Instructor includes a free trial that ends at 25 completed Nova answers or 7 days, whichever comes first. A silent usage backstop may also end the trial. When the trial ends, hosting stops until you subscribe. Instructor is $15 per month, billed when you subscribe, and renews automatically. The Instructor plan includes about $15 of model and voice cost each month. Extra use is billed at twice that cost. Department is pay-now at the price shown at checkout and has no trial.

You authorize the Company and its processors to charge your payment method for recurring fees, taxes, and metered overage once you subscribe. You may cancel anytime in the billing portal. Canceling during the free trial, before you add a card, just ends access. Prices may change for later billing periods after notice. Fees are billed through Stripe or another processor and are non-refundable except where required by law or expressly stated at checkout. You are responsible for all taxes associated with your purchase other than taxes on the Company’s income. Failure to pay may result in suspension or termination without refund of unused time.

11. Acceptable use

You shall use the Service only for lawful purposes and in accordance with these Terms. You shall not use the Service to:

  • Violate any law, school policy, or third-party right, including intellectual-property, privacy, publicity, and export-control rights.
  • Upload or generate unlawful, harassing, hateful, sexually explicit involving minors, or otherwise prohibited content.
  • Interfere with, disrupt, or overload the Service, or probe or test its vulnerability except as authorized in a written security-research agreement.
  • Impersonate the Company, Nova, or any other person, or misrepresent your affiliation.
  • Send spam or unsolicited commercial messages through the Service.
  • Share join links in a manner intended to evade capacity, billing, or safety controls.

12. Third-party services

The Service uses processors including, without limitation, OpenAI (answers), ElevenLabs (speech), Stripe (payments), Google (optional sign-in), Amazon Web Services (hosting), and optional link-shortening providers. Your use of those parties’ services may be subject to their terms. The Company is not responsible for third-party services and does not grant you any of their intellectual property. Output remains Company Intellectual Property as between you and the Company even when a processor assists in generating it.

13. Privacy Policy

The Privacy Policy is incorporated into these Terms. It describes collection, use, disclosure, and security of personal information. The Privacy Policy does not grant you any license to Company Intellectual Property. Personal information is handled as described there; ownership of the Service and of Output is governed by these Terms.

  • Read the Privacy Policy

14. Term, suspension, and termination

These Terms begin when you first access the Service and continue until terminated. You may stop using the Service and close your account. The Company may suspend or terminate access immediately, with or without notice, for any breach, for non-payment, to protect the Service or other users, if required by law, or if the Company discontinues the Service.

Upon termination, the license in Section 4 ends, you must stop using the Service and the Marks, and the Company may delete accounts and session data as described in the Privacy Policy. Sections 2, 3, 5 through 8, 10 (accrued fees), and 15 through 22 survive termination, as do any other provisions that by their nature should survive.

15. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

The Company does not warrant that the Service or Output will be accurate, uninterrupted, secure, or error-free, or that it is appropriate as the sole source of academic, medical, legal, or other professional advice. Nova is an AI companion for live Q&A, not a substitute for a qualified instructor or licensed professional. Some jurisdictions do not allow certain disclaimers; in those jurisdictions the Company’s warranties are limited to the minimum required by law.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE COMPANY FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100). These limitations are an essential basis of the bargain and apply regardless of the theory of liability. They do not limit liability that cannot be limited under law, or the Company’s right to injunctive and other equitable relief for misuse of Company Intellectual Property.

17. Indemnification

You shall indemnify, defend, and hold harmless Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova and its officers, directors, members, employees, agents, successors, and assigns from and against any claim, demand, loss, liability, damage, cost, and expense (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your use of the Service or Output; (c) your breach of these Terms; (d) your violation of law or of a third party’s rights; or (e) any claim that your User Content infringes or misappropriates any right. The Company may assume exclusive defense of any matter, and you shall cooperate.

18. Injunctive relief for intellectual property

You acknowledge that unauthorized use of Company Intellectual Property will cause immediate, irreparable harm for which money damages are an inadequate remedy. The Company is entitled to temporary, preliminary, and permanent injunctive relief, specific performance, and any other equitable remedy, without bond (to the extent bond may be waived), in addition to all other remedies, in any court of competent jurisdiction, without first completing arbitration or informal dispute resolution.

19. Informal resolution, arbitration, and class waiver

Before filing a claim, you agree to send the Company a written description of the dispute through the Service and to attempt informal resolution for thirty (30) days. This requirement does not apply to the Company’s claims for unauthorized use of Company Intellectual Property or unpaid fees.

Except for (i) small-claims matters that qualify, (ii) the Company’s intellectual-property and equitable claims, and (iii) a valid arbitration opt-out, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules. The Federal Arbitration Act governs this agreement to arbitrate. Judgment on the award may be entered in any court of competent jurisdiction.

YOU AND THE COMPANY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If the class waiver is found unenforceable as to a particular claim, that claim must proceed in court and not in arbitration.

You may opt out of arbitration by sending a written notice through the Service within thirty (30) days after you first accept these Terms, with your name, account email, and a clear statement that you opt out of arbitration. If you opt out, exclusive venue for court actions (other than IP injunctive actions, which the Company may bring anywhere) is the state or federal courts sitting in the county of the Company’s principal place of business, and you consent to personal jurisdiction there.

20. Governing law

These Terms are governed by the Federal Arbitration Act, federal intellectual-property laws, and the internal laws of the State in which Sukuino LLC is organized, without regard to conflict-of-laws rules that would apply another jurisdiction’s law. The United Nations Convention on Contracts for the International Sale of Goods does not apply. If a court or arbitrator must pick a single state commercial law and the Company’s state of organization is not in the record, the parties agree that Delaware law supplies the gap-filler for contract interpretation, without converting the Company into a Delaware entity and without limiting the Company’s ownership of Company Intellectual Property under U.S. copyright, trademark, patent, and trade-secret law, which apply nationwide.

21. DMCA

The Company respects copyright. If you believe material on the Service infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) through the Service with: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the infringing material and its location; (d) your contact information; (e) a statement of good-faith belief that the use is not authorized; and (f) a statement under penalty of perjury that the notice is accurate and that you are the owner or authorized to act. The Company may remove material and terminate repeat infringers in appropriate circumstances.

22. U.S. Government rights

The Service is “commercial computer software” and “commercial computer software documentation” developed exclusively at private expense. If acquired by or on behalf of the U.S. Government, use, duplication, and disclosure are subject only to the rights in these Terms, consistent with FAR 12.212 and DFARS 227.7202. Unpublished rights are reserved under the copyright laws of the United States.

23. Assignment; no third-party beneficiaries

You may not assign or delegate these Terms or your account without the Company’s prior written consent. Any attempted assignment in violation of this section is void. The Company may assign these Terms, the Service, and Company Intellectual Property freely, including in a merger, acquisition, corporate reorganization, or sale of assets. These Terms bind and benefit permitted successors and assigns. There are no third-party beneficiaries except the Company’s indemnified parties.

24. Export, force majeure, and miscellaneous

You shall not use or export the Service except as authorized by U.S. law. The Company is not liable for delay or failure caused by events beyond its reasonable control. These Terms are the entire agreement regarding the Service and supersede prior or contemporaneous oral or written agreements on that subject. If any provision is held unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions continue. A waiver is effective only if in a writing signed by the waiving party and only for the instance given. Headings are for convenience only. “Including” means “including without limitation.” The Company drafts these Terms as owner of the Service; they shall not be construed against the drafter. You and the Company are independent contractors. Notices to the Company may be sent through the Service. Notices to you may be sent to your account email or posted in the Service.

The Company may modify these Terms by posting an updated version and changing the “Last updated” date. Material changes take effect when posted or on any later date stated. Continued use after the effective date is acceptance. If you do not agree, you must stop using the Service.

25. Contact

Legal notices, DMCA notices, and arbitration opt-outs may be sent through the Service. The contracting party is Sukuino LLC, doing business as QA Nova, NueroNova, Starship Nova, Nova, and NeuroNova.